An Expert in the great tradition of afternoon tea and etiquette. Author of a best selling book on the topic + the Guinness World Record (largest English Cream Tea!) and gave a TEDx talk: "How Afternoon Tea Could Save The World." Of course it could! In seriousness, if we transfer the niceness and consideration shown at afternoon tea, that 'pause' on what else is going on, being in rapport, listening, passing, sharing, engaging - those are the very traits we want in colleagues/co.s with whom we do business. * Niceness isn't weakness. It just makes this world a better place.
Key Subjects : Conflict Resolution, Etiquette, Diplomacy